Returns & refunds

Thanks for shopping at diabetty designs. If you are not entirely satisfied with your purchase, we are here to help. We do ask that prior to requesting a return or refund that you acknowledge all items are hand cut and handcrafted meaning the colour, shapes and designs will vary between each seperate piece. Please request order cancellation within 24 hours of purchase. Physical items ordered must be returned in the same condition within 14 days of receipt. Buyer is responsible for shipping cost of returned item and will receive refund.